Rubens At The Palace
What Guests Say
Excellent very friendly staff. We had afternoon tea, which was exceptional. Amazing location 2 minutes walk from Buckingham Palace and with views out across the Royal mews buildings. Bed perfect. Heating worked perfectly (weather was very cold) and despite fronting a main road the room was silent! Entertainment in the evening, in the bar, was a bonus and the singer fantastic.
Michael
January 2024
Friendly helpful staff. excellent location, lovely quaint elegant hotel.
Simon
January 2023
The location was brilliant as we were going to a Palace Garden party, and the hotel is within easy walking distance. Lovely staff and quality building and deco.
Dunbottle
May 2024
Location as wonderful
Darlene
April 2024
The location of this hotel is superb allowing my partner and I to take in all the primary recommended sights of Buckingham Palace and to attend the Victoria Palace Theatre. The staff assistance was excellent with everyone going out of their way to ensure our stay was as good as can be. The doorman was superb in chasing a taxi down the street allowing us to attend our theatre show at The Prince of Wales Theatre.
Neil
December 2024
The property was at an excellent location right across the street from Buckingham Palace. Specifically across the street from the Mews of Buckingham Palace. Also very close to shopping and restaurants as well as the great mall in Green Park area. The property also is historical and beautifully decorated. We could not have asked for better service.
Caroline
November 2024
Loved location close to train station and landmarks. Breakfast although very good I think think the continental buffet area could have more fruit options i.e strawberries, watermelon along with cheeses.
Ruggiero
July 2024
We booked to go to Reuben’s for a special treat for my husband’s birthday . In check in our room had been upgraded to the king suite which was luxurious and spacious. On arrival there was a birthday cake and bottle of wine . The suite was the highlight of the stay rooms were luxurious and spacious with 2 bathrooms a living room and bedroom with dressing room and four poster bed . Staff were all very friendly and couldn’t do enough for you . Breakfast was tasty with plenty of choice . Location is good . Couldn’t fault our wonderful stay thank you for making us feel special 😊
Sarah
November 2024
From the first step, you feel the warmth and perfect hospitality of the hall porters, front desk, concierge, room service. Especially the porters when they see you, you feel like they know you for a very long time. Talking with the kids, asking how their day was… The rooms were very clean and especially the bathroom. Even if we left the room in the evening, there was always little welcoming gifts in our room.
Burak
September 2024
The staff were all professional but maintained a friendly manner, no request was too much. The food was exceptional, we had snacks in the New York Bar along with some drinks and the atmosphere was lovely. The breakfast was perfect, this was in the main restaurant and the menu offered anything you could wish for; the breakfast came out fresh and hot and was delicious. The location of this hotel is great, we had a beautiful stroll down Pall Mall and it was only a 20 minute walk into the west end, with amazing views of St James Park along the way. I would highly recommend this hotel to anyone travelling to London, this hotel offers a personal charm and luxury that you sometimes do not get with the larger hotels in London.
Kerry
November 2024
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