Excellent very friendly staff. We had afternoon tea, which was exceptional. Amazing location 2 minutes walk from Buckingham Palace and with views out across the Royal mews buildings. Bed perfect. Heating worked perfectly (weather was very cold) and despite fronting a main road the room was silent! Entertainment in the evening, in the bar, was a bonus and the singer fantastic.
Michael
Januari 2024
Classic British decor and demeanor, fittingly right across from Buckingham Palace Royal stage coaches and horses (the Mews) w delicious dining room and high tea room. We enjoyed Room 208 for its light and airy feel with bathtub. The terrific staff from the front doormen to the front desk (Charlie!) and management team was superior. The gentleman waiter in the New York lounge was divine. The human touch with our differently abled guest, a wheelchair on offer, was graciously kind.
Zina
Maret 2025
The location was brilliant as we were going to a Palace Garden party, and the hotel is within easy walking distance. Lovely staff and quality building and deco.
Dunbottle
Mei 2024
Friendly helpful staff. excellent location, lovely quaint elegant hotel.
Simon
Januari 2023
Location as wonderful
Darlene
April 2024
The location of this hotel is superb allowing my partner and I to take in all the primary recommended sights of Buckingham Palace and to attend the Victoria Palace Theatre. The staff assistance was excellent with everyone going out of their way to ensure our stay was as good as can be. The doorman was superb in chasing a taxi down the street allowing us to attend our theatre show at The Prince of Wales Theatre.
Neil
Desember 2024
Staff very friendly, great location. Food delicious.
Sam
Maret 2025
Liked everything about this hotel. Each member of staff I met was polite, friendly and efficient. I loved that the doorman greeted me as my taxi stopped outside and helped with my bags. I was travelling with my small dog so this made arriving so much easier. Receptionist was friendly and I loved my spacious bedroom. The bed linen is gorgeous! I had breakfast in the restaurant next morning and the manager couldn’t have been more helpful. I asked for a corner table if possible as I had my dog with me and he took us to a super table on a galleried area over looking the restaurant. The hotel is just next to Buckingham Palace and Green Park so we had a lovely walk after breakfast. I will always stay at this hotel on future trips to London.
Jill
Februari 2025
The property was at an excellent location right across the street from Buckingham Palace. Specifically across the street from the Mews of Buckingham Palace. Also very close to shopping and restaurants as well as the great mall in Green Park area. The property also is historical and beautifully decorated. We could not have asked for better service.
Caroline
November 2024
Loved location close to train station and landmarks. Breakfast although very good I think think the continental buffet area could have more fruit options i.e strawberries, watermelon along with cheeses.
Ruggiero
Juli 2024